Alert Monitoring (RZ20)

1. Execute RZ20

2. Expand SAP CCMS Monitor Templates

3. Double Click on Entire System

4. Expand the

5. Expand “Application Server"

6. Expand "R3 Services

7. Expand Background

8. Select and Check mark "Abortedjobs"

9. Click on Properties from top panel

10. Click on Methods

11. You will System analysis method has some value in it

12. Click on Method Assignment button

13. Click on "Auto Reaction Method button again

14. Click on Change button or pencil button from top

15. Select Method name from Method Allocation tab

Provide a method name like if you want the message to be sent automatic to your mail id.

I am taking here “CCMS_OnAlert_Email” which send the mail if any Background job fails

16. Save it

17. Leave the data collection method as it is for now

18. come back to RZ20 window now

Specifying mail ids From and To address. Follow the steps below

19. Select the Item Aborted job again

20. Click on Properties

21. You see in auto reaction method "CCMS_onAlert_Email". Double click this

22. In the next page change button from top left corner

23. Click on "parameter" button

the parameter button can be filled up as below.

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Use a valid user name in client 000 in the following examples for . Do not specify a system ID or client.

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Example 1:

Parameter name Parameter value

1. SENDER (in client 000)

2. RECIPIENT OPERATOR1 (in client 000)

3. RECIPIENT-TYPEID B

4. TIME_ZONE (optional)

Example 2:

Parameter name Parameter value

1. SENDER (in client 000)

2. RECIPIENT ABC:007:OPERATOR1

3. RECIPIENT-TYPEID R

4. TIME_ZONE (optional)

Example 3:

Parameter name Parameter value

1. SENDER (in client 000)

2. RECIPIENT DistributionListIn000

3. RECIPIENT-TYPEID C

4. TIME_ZONE (optional)

Example 4:

Parameter name Parameter value

1. SENDER (in client 000)

2. RECIPIENT DistributionListIn000

3. RECIPIENT-TYPEID P

4. TIME_ZONE (optional)

Don’t change the RECIPIENT-TYPEID now because it is taken as per your system configuration

Example 5:

SENDER RDAS

RECIPIENT rdas@timberland.com

RECIPIENT-TYPEID P

Now click on Save.

24. In order to receive mail from and to the internet mail ids , you SAP mail thru SAPconnect (SCOT) should work fine or should have configured

25. You can test your mail send/receive using tcode SBWP . Create a mail and send it to your corporate id or SAP login id

26. Check if you are receiving message or not

27. IF your message stays in Outbox, you have to start the send process from tcode SCOT

28. SCOT- Utilities ->Start send process

29. If you want to automate your email process i.e. if you want this send process to run frequently then you have to schedule a background job in the system using following method

29. a. For the SENDER user entered in RZ21, ( in the examples above), in transaction SU01 you must enter a RML address under 'Other communication...'.

If you want to send mails to an Internet address, you must enter an Internet address in SU01.

If you have an userid in 000 client then you can use urs or you can use some common user id other than SAP* and DDIC

b. In transaction SM59, you must configure an RFC connection from the source system (C11) to the target client/target system of the user who is meant to receive the mail. Make sure that you are logged on to the 000 client when you are creating this destination.

With Internet mails, you must define a TCP/IP destination for the computer, on which the SAP Internet Mail Gateway is installed.

Default RFC will be there to your target client in the same system. Else create a RFC for the target client using the same server information and user in the target client.

c. C11: In transaction SCOT, you must create RML nodes (mail in other clients/other R/3 System) or INT nodes (mail to Internet address).

Make sure that you are logged on to the 000 client when you are creating nodes in transaction SCOT.

If your INT / SMTP is configured then RML may not be required.

d. Schedule a send process (report RSCONN01) as a periodic background job in the target client or target system.

(SCOT -> View -> Jobs).

e. You must create a CPIC user with a S_A.SCON profile in the target client/target system. This is required for the SAPConnect communication.

If you have an user with SAP_ALL profile then you will be all set.

30. Now repeat the step 25 and see if you are able to get the mails now. In SCOT also check your default domain is set perfectly.

31. Now you generate some kind of job failure in SM37 by creating some job which will not be success in SM36

32. Now check whether you receive the mail or not.

33. Play around with RZ21 , RZ20 , SCOT, SBWP tcodes .

You will be able to figure it out.

For your reference , the following notes are recommended

SAP notes: 176492, 617547, 511697, 502959, 110368

Confused? Feel free to ask

Your feedback is always appreciated.I will try to reply Ur queries as soon as time allows.
Regards,
SAPhelpdesk